Delivery & Return
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
At Evo Anime, located in Toronto, Canada, we offer a range of ideal shipping methods tailored to meet your needs. Whether you're looking for affordable options like Canada Post or Standard Parcel Post, faster delivery via USPS or APC Logistics, or secure and reliable services through PostNL, we’ve got you covered.
We pride ourselves on offering flexible solutions for every customer. For local buyers, we also provide a convenient option to pick up orders directly from our shop. No matter where you are—whether in the United States, Europe, or anywhere around the globe—we ensure your anime collectibles reach you safely and efficiently.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 3-7 working days |
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Orders over $250: All day delivery. Order anytime: |
FREE |
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Orders under $100: All day delivery. Order anytime: |
$15 |
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International delivery , Get it 14-21 days |
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All day delivery. Order by 9pm. |
From $25 |
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US Shipping as low as 10$ |
$10 |
Large items
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Standard delivery |
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All day Delivery from 7am - 8pm. Order anytime: |
Fromu$20 |
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Remote areas and Pararies Delivery are subject to extra courier charges |
From $35 |
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International delivery |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu$30 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From $45 |
Big items such as Large bulk orders may need additional Frieght costs and are subject to a weight limit.
Exchange or Return of Goods
At Evo Anime, we strive to ensure you’re happy with your purchase. If you need to return an item, please note the following terms:
- Sealed Products Only: Returns are accepted within 7 days of delivery and must be in their original, unopened, and sealed condition. Opened or used items are non-refundable.
- Inspection Process: All returned items will be inspected upon receipt. If the product shows signs of tampering, damage, or misuse, it will not qualify for a refund.
- Return Shipping Costs: The buyer is responsible for all return shipping costs. We recommend using a reliable, trackable shipping method for safe return delivery.
If you have any questions or concerns, feel free to reach out to our support team for assistance. We’re here to help!
The product is not accepted back if at least one of the components is missing:
- Original Packaging and Accessories: Items must be returned with all original packaging, including any protective seals, and any included accessories (e.g., promotional materials or inserts).
- Proof of Purchase: A valid receipt or order confirmation from Evo Anime is required to process the return.
- Condition Verification: All items will be inspected to confirm their condition; collectible cards and merchandise must show no signs of wear, damage, or tampering.
- Description of Defect: If applicable, a detailed explanation of the defect or issue must be provided, along with supporting photos, for consideration by our team.
The money for the goods will be returned within the terms established by the current legislation
FAQs
Once your order ships, you’ll receive a tracking number via email to monitor its progress. Please allow time for processing and shipping. If your order hasn’t arrived within the estimated delivery time, feel free to contact our support team for assistance.
Deliveries are not typically made on public holidays. Any orders placed during these times will be processed on the next business day.
We deliver to most locations. To check if we deliver to your area, enter your postcode at checkout or contact us for confirmation.
No, we do not offer next-day delivery. Orders take time to prepare to ensure no duplicates in collectible lots and to maintain quality assurance. Please allow for standard processing and shipping times.
n most cases, a signature is not required. However, for high-value orders, you may need to be present to receive and sign for the delivery to ensure secure handling.
